Ingredients are listed on product pages. The ingredients list is also printed on the product packaging.
All our ingredients are science-backed and researched by our R&D team. To read more details about ingredients, click here.
Creating easily accessible and high-quality products is, and always will be, our first priority. In that spirit, we’re always finding ways to improve on existing formulas. This means that our ingredient lists may vary from time to time as we make a transition, or even minor changes. For the most accurate and up-to-date ingredient information, please refer to the label of the product you receive.
Many of our products are free of sulfates, silicones and parabens. We encourage you to carefully go through our ingredients before purchasing any products.
Our standard delivery time is 2-3 working days.
We offer free shipping on orders above PKR 3000. Orders under PKR 3000 have a shipping fee of PKR 200.
You will receive an order confirmation email right after placing your order. Please ensure you type in the correct email address to prevent miscommunication.
Once your order is dispatched, you will receive a tracking number via email or text message. If your tracking number isn't working immediately, please wait until the end of the day as it often takes a few hours to activate.
Changing or cancelling orders
You will be able to cancel your order with no extra cost to you if you do it within 12 hours of placing your order. Send us an email at email@example.com with the subject line CANCEL. Please mention your order number in the email.
Alternatively, you can reply to your confirmation email to request cancellation.
If your order has already been shipped, you will no longer be able to cancel your order.
If you have added an incorrect address, please send us the correct one along with your order number at firstname.lastname@example.org.
Please note this must be done within 12 hours of placing your order.
We currently accept the following modes of payment: - Credit/debit card - Cash on delivery - Bank transfer
Returns & refunds
Please click here to read our detailed refund policy. To start a return request, click here.
It can take up to 1 week for your return to be processed.
The best way to reach us is through email (email@example.com) or via the contact section on our website (24 hour response time).